Shipping Policy

Shipping Destinations

We currently offer shipping within the United States only. We do not ship internationally at this time.

Shipping Methods

We provide free shipping for all orders within the United States. There are no minimum order requirements for free shipping.

Order Processing Time

All orders are processed within 1-2 business days. Please allow additional time for delivery.

Shipping Carriers

We utilize reliable shipping carriers to ensure your order reaches you in a timely manner. Our primary shipping carriers include USPS, FedEx, UPS.

Estimated Delivery Time

The estimated delivery time for your order may vary based on your location within the United States and the shipping carrier used. Typically, orders are delivered within 5-7 business days after order processing. Please note that unforeseen circumstances, such as weather conditions or holidays, may affect delivery times. You will receive a tracking number via email to monitor the progress of your shipment.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please use this information to track your order's progress.

Shipping Addresses

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to make changes to your shipping address, please contact our customer support team as soon as possible.

Order Tracking

To track your order, please use the tracking number provided in your shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team for assistance.

Lost or Stolen Packages

In the event that your order is lost or stolen during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund, as applicable.

Contact Information

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at mino@moseair.com.

Thank you for choosing Moseair! We appreciate your business and are committed to providing you with a seamless shopping experience.